IBM says 84% of finance leaders miss AI ROI

IBM put Apptio AI Value & ROI into public preview as Gartner estimates 84% of finance leaders have been unable to measure returns from AI initiatives. IBM’s Apptio announcement says the product joins token, technology, and labor costs to outcomes across revenue, cost, speed, productivity, and risk, with general availability planned for the third quarter. Operators should file the measurement gap beside the operating case for model routing and durable cost traces: a lower token bill is not an ROI result until it is tied to a baseline business metric.