Omilia reaches $60M ARR before a $67M round

Omilia raised a $67 million Series B after increasing annual recurring revenue tenfold to $60 million since its previous financing. TechCrunch’s funding report says the 500-person company combines conventional automation with generative models rather than spending LLM inference on every request; its voice system now serves more than 1,000 Taco Bell outlets. For operators watching AI handle half of Salesforce’s customer interactions, the useful signal is economic: contact-center winners may route routine balance checks away from frontier models and reserve generation for the ambiguous tail.