Capacity raises $54M as ARR passes $100M

Capacity announced more than $54 million in Series E funding, taking its total raised above $159 million and following a June milestone of more than $100 million in ARR, according to its funding announcement. The agentic support-automation company says it grew 20x in 3.5 years, but the release does not separate recurring revenue by AI product or provide an independent retention measure. Operators can file the three figures as a scale signal while testing whether a unified support platform beats point agents; Cognition’s revenue multiple anchors AI-software comparisons to ARR.