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The Weighted Average

Wire

Pindrop logs 30,000 bot calls before 94.3% drop

Pindrop launched BotStopper after one healthcare deployment identified more than 30,000 bot calls and reported a 94.3% activity reduction in under four months. Pindrop’s announcement says its new registry contains more than 5,000 AI voices and Pulse answers human-or-machine in about two seconds; those figures are company-reported, with one cited deployment, not an industry baseline. Contact-center builders should treat agent identity as a new access-control layer—not merely a fraud score—alongside the site’s omnichannel contact-center integration analysis.