DexCare buys Mila for 10M-booking agent stack

DexCare acquired Mila Health to extend AI agents from appointment scheduling into care coordination, using an access data model proven across more than 10 million bookings, according to the acquisition announcement. DexCare says customers book 40% more appointments with existing resources and cut time to care by five days; those are company-reported platform figures, not Mila-specific outcome data. Health-system builders should treat this as a governed-workflow pattern and measure escalation and completion against a scheduling baseline before granting agents more patient-facing actions, the evidence discipline in AI employees’ cost gap.